Tag Archives: answering service

Eight Considerations: Answering Service & Contact Center Pricing

Posted on June 22, 2011 by blogadmin

If you’ve ever compared the price of answering services, you’ve probably seen a variety of rate plans and fee schedules.  This list of common types of charges may help you make sense of the various price plans. 1. Operator Time … Continue reading →

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Call Answering Services – Keeping it Real

Posted on June 22, 2011 by blogadmin

Text messaging has spurred an entirely new language; one where acronyms substitute for entire sentences and you can “laugh out loud!” while in transit. There are tons of applications that get messages across; we use them ourselves. But no matter … Continue reading →

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Attorney Call Center Services

Posted on June 21, 2011 by blogadmin

Your Port in a Storm An attorney call center service is a tremendous asset to any law office; but these services also prove themselves invaluable in the event of storms or natural disasters that impact normal business operations. Most law … Continue reading →

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Attorney Call Centers

Posted on June 21, 2011 by blogadmin

Get it Right the First Time Smart phones fuel the velocity required to keep up with a world that spins faster every day. While being consistently accessible can border on intrusive, it goes with the territory for those in the … Continue reading →

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How to Craft an Effective Answering Service Call Center Script

Posted on June 21, 2011 by blogadmin

A script is a guide for the call center agents to use that will allow them to harvest the necessary information for your business needs. Scripting leads your caller through a series of questions and answers. The scripting will vary … Continue reading →

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