Category Archives: Virtual call centers

Call Centers in Cloud Systems

Cloud technology systems are taking call centers by storm by revolutionizing traditional call centers with software that functions as a multiple process support system.  Data is organized within a centralized system of virtually-linked information centers.  The call center operator may … Continue reading

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Call Center Training in a Virtual World

The implementation of new technologies within an ever expanding virtual world enables efficient communication between company employees, clients, and customers.  But quick service is only as effective as the level of communication. Call center operators are in step with the transformative … Continue reading

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Our Call Center: It’s All About the Children

Our award-winning call center in Clearwater has assisted hospitals, surgeons, and law practices make huge strides in their ability to support their patients and clients. But we are also fortunate to assist in other altruistic pursuits. Twenty years ago, UPS … Continue reading

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